OPEN
COVID-19: 26 May 2020 Update: Southfields Physiotherapy is open for Face-to-Face Physiotherapy appointments and we continue to deliver Virtual (Phone/Video) Consultations where face-to-face appointments are not possible, or COVID-19 safe.
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POLICIES & PROCEDURES

The Data Protection Act gives you the right to obtain a copy of information that Southfields Physiotherapy holds about you and the reason why.

You can request notes or medical information we hold about you by:

Writing to Us:

Southfields Physiotherapy, 138 Replingham Road, Southfields, London, SW18 5LL.

or by:

Emailing Us:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Please include the words 'Subject Access Request' at the beginning of your letter or in the subject line of your email.

When making your request, please include the following details:


• your name, date of birth, address and postcode
• any relevant case reference numbers
• the type of information or documents you want to look at including any relevant dates, and
• any preferences you have for the way you would like us to send the information to you (for example: hard copy, large print or by email).

If you are requesting your notes to be sent to your GP or any other practitioner/s then please provide their details (name, postal address or email) for forwarding.

There is a standard charge of £15 for each subject access request to a maximum of 30 pages and this applies to either email or hard copies that are issued.

Up to 30 pages hard copy/email:  £15.00
30-60 pages hard copy/email: £30.00
60-100 pages hard copy/email: £45.00

Please note that information will be released only after payment has been received.

If you require advice about making your request, you can call us on 020 8870 8462. Our reception hours are Mon - Thu 8:00 to 20:00, Fri 08:00 to 19:00, Sat 8:30 to 14:30, closed on Sunday

We aim to send you a reply as soon as possible and by the latest within 40 calendar days.